Privacy Policy

At NT Environment (accessible via https://ntenvironment.com), we are firmly committed to safeguarding your personal data and protecting your privacy. This Privacy Policy outlines the ways in which we collect, handle, store, and protect your personal information, in compliance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), with a privacy-first approach.

1. Introduction

We respect your right to privacy and are committed to maintaining the confidentiality and integrity of your personal information. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of personal data when you use our website and services, and to outline your rights and choices as a data subject or consumer.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all personal data collected through our website, ntenvironment.com, and any associated services, communications, or transactions. NT Environment acts as the “data controller” with respect to the personal data collected and processed under this policy. As the data controller, we determine the purposes and means of processing your information.

3. Categories of Data Processed

We may collect and process various categories of personal data, either directly from users or automatically as they interact with the website:

a. Usage Data
Collected automatically, this includes information such as your IP address, browser type and version, time zone setting, operating system and platform, session data, pages visited, time spent on pages, and other diagnostic data.

b. Account Data
Information you provide when creating an account or completing forms on ntenvironment.com, such as your full name, mailing address, email address, and telephone number.

c. Profile Data
Information related to your interests, preferences, purchases, participation history, feedback, or behavioral patterns linked to your user profile.

d. Communication Data
Includes records of your correspondence with us, such as support inquiries, messages sent through our contact forms, or chat interactions.

e. Technical Data
Device data and configurations including your hardware model, operating system version, browser configurations, next URL clickstream, and performance diagnostics.

f. Transaction Data
Information related to your purchases, including payment history, order fulfillment status, payment method identifiers, and delivery address.

g. Preference Data
Your consent choices and stated interests in receiving marketing communications, newsletters, or promotional material.

4. Legal Bases for Processing

We process your personal data under one or more of the following legal bases, as permitted by GDPR and CCPA:

– Performance of Contract: Processing is necessary to fulfill our obligations or provide services you request.
– Consent: We rely on your explicit consent for specific processing purposes, such as personalized marketing.
– Legitimate Interests: Where processing is necessary to conduct or manage our business (e.g., providing support, safeguarding the platform), provided such interests are not overridden by your fundamental rights.
– Legal Obligations: We process personal data as required to comply with applicable legal or regulatory obligations.

5. Your Rights

Depending on your legal jurisdiction, you may have the following rights under data protection law:

– Right of Access: Request access to personal data we hold about you.
– Right of Rectification: Request correction of inaccurate or incomplete data.
– Right of Erasure: Request deletion of your personal data where legally permissible.
– Right to Restriction: Request that we limit processing of your data in certain circumstances.
– Right to Data Portability: Request transfer of your data to another provider in a structured, commonly-used, machine-readable format.
– Right to Object: Object to processing where we rely on legitimate interests or conduct direct marketing.
– Right to Withdraw Consent: Withdraw your consent at any time where processing is based on your consent.

To exercise any of these rights, please contact us at: [email protected].

6. Security Measures

We implement comprehensive administrative, technical, and physical security measures designed to protect your personal data, including but not limited to:

– Encryption of sensitive data in transit and at rest;
– Role-based access control and authentication mechanisms;
– Redundant system backups and disaster recovery protocols;
– Regular training for staff on data security and privacy responsibilities;
– Continuous monitoring and proactive auditing of our systems.

7. International Transfers

Personal data collected by NT Environment may be transmitted to, and stored in, jurisdictions outside the European Economic Area (EEA), including the United States. In cases where such transfers occur, we ensure appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission and compliance with applicable data protection regulations.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal or contractual obligations. Retention periods typically follow this schedule:

– Usage Data: 12 months
– Account Data: Retained for the duration of the account and up to 5 years thereafter
– Profile Data: Up to 5 years since last interaction
– Communication Data: Stored for up to 3 years to manage service records
– Technical Data: Retained no longer than 12 months for diagnostic purposes
– Transaction Data: Stored for up to 7 years for financial and tax record compliance
– Preference Data: Retained until consent is withdrawn or up to 3 years after last update

9. Cookie Policy

Our site uses cookies and similar tracking technologies to enhance functionality, improve performance, and deliver a personalized user experience. These may include:

– Essential Cookies: Necessary for core features and access to secure areas of the site.
– Functional Cookies: Enable site customization based on your preferences.
– Analytics Cookies: Allow us to analyze website traffic and usage patterns to optimize our services.
– Performance Cookies: Help enhance performance by collecting data on load times and responsiveness.

10. Cookie Management and Compliance

You have full control over your cookie preferences. Upon your first visit to ntenvironment.com, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies in compliance with GDPR and CCPA. You can modify or withdraw your consent at any time by adjusting your browser settings or through our cookie management tool.

California residents may additionally exercise their right to “Do Not Sell My Personal Information” as defined under the CCPA. While we do not sell your personal data in the traditional sense, any queries or related requests may be sent to [email protected].

11. Special Protections for Children

We do not knowingly collect, solicit, or process personal data from children under the age of 13. If we learn that we have inadvertently collected such information, we will take swift action to delete it. Parents or legal guardians concerned about their child’s data should contact us at [email protected].

12. Policy Updates & Notifications

This Privacy Policy is subject to occasional revision. We reserve the right to amend its terms to reflect changes in regulatory requirements, data practices, or service scope. Where material updates are made, we will inform users via prominent site notifications or direct contact (where feasible) and give you an opportunity to review and consent to the changes.

13. Contact Information

If you have questions regarding this Privacy Policy, your personal data, or wish to exercise your rights under applicable privacy laws, please contact:

Data Protection Officer
NT Environment
Email: [email protected]

We are committed to full compliance with applicable data protection laws and encourage you to contact us with any concerns you may have regarding your privacy or data processing on ntenvironment.com.